DATA REQUEST
Last updated December 09, 2024
How to Submit a Data Request
You can submit a request regarding your personal data in several ways:
- Email us directly at create@cssinc.tech
- Mail your request to:
Common Sense Software LLC
Brooklyn, NY
United States
What You Can Request
Based on applicable privacy laws, you may request to:
- Access your personal information
- Correct inaccurate personal information
- Delete your personal information
- Obtain a copy of your personal information
- Opt out of certain data processing
- Review how your data has been profiled
- Limit use of sensitive personal information
- Get a list of third parties we've shared your data with
Required Information
To process your request, we need:
- Your full name
- Email address associated with your account
- Nature of your request (access, deletion, correction, etc.)
- Proof of identity (to protect your privacy)
Verification Process
To protect your privacy and security, we will verify your identity before processing your request. This may require:
- Confirming details about your account
- Matching information you provide with information we have on file
- Additional documentation in some cases
Authorized Agents
You may designate an authorized agent to make a request on your behalf. The agent must:
- Provide written proof of authorization
- Verify their own identity
- Provide your information for verification
Timeline
We will:
- Confirm receipt of your request within 10 days
- Respond to your request within 45 days
- Notify you if we need an additional 45 days due to complexity
Appeals
If we decline your request, you may:
- Appeal our decision by emailing create@cssinc.tech
- Receive a written response within 45 days
- File a complaint with your state attorney general if unsatisfied
No Discrimination
We will not discriminate against you for exercising your privacy rights. This means we won't:
- Deny you goods or services
- Charge different prices or rates
- Provide a different level of service
- Suggest you'll receive different quality of services